Customers today have nearly unlimited access to information and alternative products, and they often choose where to do business based on the level of customer service.
Putting your customers first strengthens consumer loyalty, reduces customer turnover and increases long-term sales. This is especially true for small business owners, as it provides nearly unlimited opportunity for differentiation and building loyalty. Learn how to stand out amongst the competition and join us for a morning centered around customer service excellence!
Keynote Speaker: John McHugh
John McHugh is the Director of Corporate Communications at Kwik Trip, Inc., based in La Crosse, WI. In his role at Kwik Trip he has helped the company achieve recognition as a Top Workplace as listed by the Milwaukee Journal Sentinel, the Minneapolis Star Tribune and the Des Moines Register.
Breakfast will be provided at Wausau location.
This workshop will be available at our Antigo, Medford, Phillips, and Spencer regional campuses.
CEU INFORMATION LOCATION INFORMATION
Center for Health Sciences, Northcentral Technical College1000 W Campus Dr, Wausau WI